Transparent rates
- First 50 calls included
- Real-time email notifications
- First 100 calls included
- Real-time notifications by email or SMS
- Complex organisational charts (staff, departments, etc.)
- Customised call reception
- Unlimited number of lines
- Connection to your tools via API or our own server (Salesforce, HubSpot, etc.)
Need help choosing the offer that's right for you?
Make an appointmentZero hidden costs
Call transfer charges are included in our packages. You won't be billed for the cost of calls between you and your customers!
Cheaper than a pay-per-minute model
Our transparent pricing system allows you to save up to 6 times more than with per-minute billing.
Easier budgeting
Our offers are based on a predefined number of calls, for example 100 calls for €139 in the Standard outsourced offer. This makes it easy for you to budget your annual cost.
Flexible package
Your package is automatically adjusted each month according to your actual use of the service.
Frequently asked questions
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What is the difference between the Tele-secretarial offer and the Outsourced switchboard offer?
If you need a complete and frequent switchboard service, including the management of incoming and outgoing calls, the Outsourced Switchboard package is for you.
If you're looking for a solution to delegate the reception of your calls, the taking of messages and occasional transfers, the Tele-secretarial package will be more suited to your needs.
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Are call transfer costs included in your offers?
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What types of company can benefit from your services?
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How does Optilib ensure that it understands and represents our company to our customers?
We assign a dedicated manager to each customer, who fully immerses himself in your processes, corporate culture and working methods.
We adapt to your specific requirements, ensuring that our operators speak to your customers exactly as you would. Our aim is to become a seamless extension of your team, ensuring seamless continuity in service quality and communication with your customers.
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How long does it take for my line to be operational?
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Is there a commitment? What are the cancellation conditions?
- Send a cancellation letter to our head office.
- We will confirm receipt of your request.
- The notice period is one month from receipt of your letter.
Join over 1,200 satisfied customers
98%
satisfaction rate
96%
quality of service
100%
service availability
95%
of calls answered in less than 3 rings
Ready to delegate your telephone answering?
You can rely on us to take over from you and provide you with a tailored, personalised hotline.